Human Resources Knowledge

I am a certified HR professional through SHRM with a passion for driving employee engagement and organizational success. Most recently, I managed the HR department of a SaaS company — as a department of one — where I thrived on the variety that came with overseeing every aspect of HR operations. I especially enjoyed designing creative solutions for unique challenges, such as streamlining onboarding processes for remote teams, which strengthened my problem-solving skills and adaptability. This dynamic role allowed me to immerse myself in multiple HR disciplines daily, keeping me engaged and continually sharpening my skills — an experience that resonated deeply with my commitment to creating meaningful impacts for employees — and for humans in general.

I successfully designed and implemented HR programs, including employee recognition initiatives, performance management strategies, and workplace policy improvements. These efforts enhanced workforce engagement and also aligned with organizational objectives, fostering a culture of collaboration and accountability.

Key Features of My Experience:

  • Program Development and Execution: Spearheaded comprehensive HR programs such as onboarding, performance reviews, and rewards systems, ensuring alignment with organizational goals.

  • Employee Engagement and Retention: Revamped employee handbooks and introduced initiatives that increased employee satisfaction and retention rates.

  • Strategic Collaboration: Partnered with leadership to enhance internal communication strategies, driving alignment between employee needs and business objectives.

  • Compliance and Data Analysis: Ensured HR programs adhered to legal requirements while leveraging data to assess program effectiveness and make informed improvements.

This combination of strategic thinking and hands-on implementation has been central to my success in creating impactful HR solutions that benefit both employees and the organization as a whole.

Resume Highlights:

  • Directed day-to-day HR operations, ensuring smooth execution of recruiting, onboarding, performance management, payroll, and employee engagement initiatives.

  • Developed and implemented comprehensive HR procedures, including processes for recruiting, onboarding, offboarding, performance reviews, rewards and recognition, payroll, and problem resolution, increasing operational efficiency.

  • Oversaw benefits administration, collaborating with external partners, educating employees during open enrollment, and conducting both employee surveys and market data analysis to determine which plans to renew, add, or adjust each year.

  • Led payroll processing for a semi-monthly cycle using Paylocity’s HRMS, ensuring 100% accuracy and compliance all employees.

  • Managed partnerships with external retirement plan vendors, including 401(k) record keepers and financial planners, improving employee retirement plan participation by 15%.

  • Revised and maintained the Employee Handbook, ensuring alignment with evolving company policies and compliance standards.

  • Collaborated with senior leadership on internal communication strategies, fostering transparency and enhancing employee engagement.

    • Instances include:

      • Fostering Transparency: Developed a monthly company-wide pulse survey to gauge the current moods and sentiments of employees, providing a quick snapshot of overall job satisfaction, engagement levels, and feelings towards the company. Reviewed, compiled, and communicated the results to leadership, allowing them to identify potential issues or areas for improvement quickly and proactively.

      • Employee Engagement: Designed a monthly recognition newsletter in which employees were encouraged to nominate their peers for the ways they exhibited one (or more) of the company’s five core values. These newsletters boosted employee engagement (over 400 nominations in the first year alone!) and helped to ensure that accomplishments were acknowledged company-wide.